1. Data collected
PexEticket collects only the information needed to operate the cash-out service and support.
- Identity and contact: full name, email, phone and country when provided.
- Cash-out: prepaid top-up ticket type, code, amount, currency, withdrawal method and payment details.
- Technical: IP address, browser, timestamp and information useful for security.
2. How data is used
The data is used to process the cash-out, display its status, send the transfer after confirmation, reply to support and secure the service.
- Processing and confirmation of withdrawals.
- Prevention of errors, abuse and fraud attempts.
- Replying to messages sent through the contact page.
3. Retention
Data is kept for the time needed to process the withdrawal, support follow-up, security and applicable administrative obligations.
- Support messages are stored in an internal tracking file.
- Cash-outs are stored in the service processing files.
- Data that is no longer useful may be deleted or archived according to evidence and security needs.
4. Sharing and security
Data is not sold. It may be shared only with providers necessary for the service: payment, hosting, security or support.
- PayPal, bank or Twint depending on the selected method.
- Access is limited to the people and tools needed for processing.
5. Your rights
Depending on applicable regulations, you may request access, correction or deletion of your data, as well as restriction of certain processing operations.
- Contact PexEticket support to exercise your rights.
- Proof of identity may be requested before handling the request.